MANAGED IT SERVICES | NETWORK CABLING | DATA RECOVERY | COMPUTER SUPPORT | BUSINESS PHONE SYSTEMS - TEXOMA NETWORK SOLUTIONS
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Send a Screenshot to Support


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Please Select One:
Standard Users
Managed Clients

Standard Users
1.   ​   ​To start, download and save a tool called LightShot from here.
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2.   ​   Once downloaded, install the program.
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3.   ​   Once installed, just press the "Print Screen" key usually located at the top right end of the keyboard.

4.   ​   Once the "Print Screen" key is pressed, you should be able to select the area of the screen that you would like to crop to an image. Just drag the mound over the desired area to create a square outline of what will be cropped into the image.
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Click to Enlarge
5.   ​   Once you have selected the desired area, simply click that little save icon designated in the image above.
6.   ​   Save to the desired location, preferably Documents or Desktop for easy access to file later.
7.   ​   Once saved, you may email this to our support department with a description of the issue or present it to a technician during your service call.
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Managed Clients
1.   ​   ​To start, right click on our support icon in your taskbar and select the option "Help Request Form"
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2.   ​   Fill out the required information such as Subject (General Issue), Body (Detailed description of issue), Email and Phone.

3.   ​   Then select the box in the middle with the title "Images". This will allow you to take a screenshot directly and will automatically attach it to the Help Request Form.
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4.   ​   Once filled out completely and your screenshots are attached, simply click the send button to submit the info and attachments to our support department.
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Contact
Phone: (903) 664-5200
​
(Click to Call)
Business Hours​
Mon - Fri               8am - 5pm
Sat & Sun        Appointment
Address
410 W FM 120
Pottsboro, TX 75076
​
(Click for Map)
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​Disclaimer​
* 15-day warranty on all new & used parts and accessories unless otherwise expressed in writing. Manufacturer warranty must be requested if past 15-days.
​
1-year warranty on all iPhone replacement parts. All labor and software charges are final. Layaway deposits are non-refundable.
* ​Cost of parts may be required up front. A 20% restock fee of the retail price of the parts may be deducted from deposit if the repair/order is cancelled.
* ​Managed Services - Subscription & Billing contract required. For these services, you must have NET terms or credit card / ACH on file for billing. Early termination fees may apply. Additional services or repairs are billed separately.

* A $25 or 7.5% (whichever is greater) Late Fee will be automatically applied to ALL invoices not paid within 14 days of the due date printed on the invoice. Late fees are then added again every 1 Month if not paid.​
​
​All pricing subject to change without notice.

​By submitting your device or requesting service, you agree to our Terms of Service.

​©2015-2023 Texoma Network Solutions, LLC. All Rights Reserved.
All trademarks, trade names or company names referenced are used for identification purposes only and are the property of their respective owners.
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  • Home
  • Services
    • Managed Services
    • Network Services
    • Business Phones
    • Data Backup
    • Data Recovery
    • Computer Repair
    • See All
  • Support
    • Support Request
    • Customer Center
    • Downloads
    • Speed Test
  • Sell My Computer
  • Contact Us
  • About Us