About the Company

Who We Are
     Texoma Network Solutions is a local IT services provider servicing the northeast Texas and southeast Oklahoma areas. We specialize in computer services, electronic device repairs, network installation & configuration, data loss prevention and data security implementation. These services combined create an unparalleled solution for any family residence or business entity for all of their electronic and networking needs.

Our History
     Texoma Network Solutions was founded by an experienced technician, Josh McBride, who wants to provide something that every other service provider seems to not embrace in their everyday business anymore; provide excellent IT solutions combined with exceptional customer service at an affordable price. 
     Josh initially started this company as a sole proprietorship in his home for one reason, cost savings to the customer. Josh found that without a storefront, a substantial amount of money could be saved in additional expenses which results in being able to offer a lower price to the customer while still providing the customer service that every individual and business deserves. Since then, with the help of the growing community and by saving the profits, Josh was eventually able to move the operations into a small storefront without having to increase pricing while still being able to provide the same great service and support. Growth comes from growing with your customers, not increasing sale prices.

About The Employees

Josh McBride
PRESIDENT
​Favorite Quote:
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"If at first you do not succeed, call it version 1.0" -Unknown

Josh's Bio

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​     The founder, Josh McBride, has been working in the fields of technical support, networking, and computer repair/training since 2003. Josh has over 2 decades of computer and networking experience and has also spent many years as a support technician. Because of this, he understands the support needs of small businesses as well as home users. With his extensive training, education, and experience, Josh is adept at managing his time, quickly responding to customer calls and needs, and providing extraordinary solutions to any problem.
 
     Josh has his Associate degree in Computer Maintenance and Networking Technology, which he earned at Grayson College while concurrently working full-time. To add to this, he has also acquired 3 certificates for Computer Network Administration, Computer Network Technician and Computer Support Technician. 
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     The education that Josh has received helps with the technology aspect, but according to him, does absolutely nothing for what the customer feels when they deal with a support technician. Personality, trust and understanding are very important qualities that you cannot learn from a book and every customer is entitled to experience and enjoy.
Carolyn McBride
CLIENT RELATIONS MANAGER
​Favorite Quote:
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“Don’t bother just to be better than your contemporaries or predecessors. Try to be better than yourself.”    -William J. Faulkner

Carolyn's Bio

 
     Carolyn has over 16 years in the customer service industry, working with clients of all sorts. She is great with client relationships and loves adding her own spins to how the client should be helped. Carolyn enjoys making sure clients are happy and taken care of properly. Though, her definition of “properly” is set to a higher-than-average standard.
 
     Carolyn is with us to ensure that the client/tech relationships are and will always be healthy. She is always on top of billing and scheduling and tries her best to always keep track of the clients’ needs and concerns. She is great at working around the client’s schedule to ensure ease for the client and the techs, and wants both parties to come together and be able to work together smoothly to ensure that the client’s business is up and running without issues or concerns.
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     When there is anything that you need to figure out, schedule or just have any concerns about your relationship with Texoma Network Solutions, Carolyn is the one you turn to
Repair Shop Hours​
Mon - Fri               12pm - 5pm
Sat & Sun        Appointment
MSP Hours​
Mon - Fri               8am - 5pm
​Disclaimer​
* 15-day warranty on all new & used parts and accessories unless otherwise expressed in writing. Manufacturer warranty must be requested if past 15-days.
​All labor and software charges are final. Layaway deposits are non-refundable.
* ​Cost of parts may be required up front. A 20% restock fee of the retail price of the parts may be deducted from deposit if the repair/order is cancelled.
* ​Managed Services - Subscription & Billing contract required. For these services, you must have NET terms or credit card / ACH on file for billing. Early termination fees may apply. Additional services or repairs are billed separately.
* A $25 or 7.5% (whichever is greater) Late Fee will be automatically applied to ALL invoices not paid within 14 days of the due date printed on the invoice. Late fees are then added again every 1 Month if not paid.​
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​All pricing subject to change without notice.
​By submitting your device or requesting service, you agree to our Terms of Service.

​©2015-2023 Texoma Network Solutions, LLC. All Rights Reserved.
All trademarks, trade names or company names referenced are used for identification purposes only and are the property of their respective owners.
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